Terms of Service

1. Agreement to Terms

By accessing or using Lulosa ("the Platform"), operated by Lulosa LLC, a Florida limited liability company, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Platform.

Lulosa connects content creators ("Creators") with video clippers ("Clippers") for the purpose of distributing promotional video content across social media platforms. Creators pay Clippers based on the views their clips receive.

2. Eligibility

To use Lulosa, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using the Platform under applicable law
• Provide accurate and complete registration information

3. Account Registration

You must register for an account to use most features of the Platform. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Social Account Linking

You may connect social media accounts to Lulosa. By doing so, you agree to the following:

• You may connect your TikTok account via OAuth. Other social platforms are verified via alternative methods.
• OAuth grants Lulosa access to profile information and video metrics as authorized during the connection flow
• Encrypted OAuth tokens are stored server-side; you can disconnect at any time via account settings
• Connected accounts are automatically verified for submission purposes
• Each social account can only be linked to one Lulosa account at a time

5. Creator Terms

As a Creator, you agree to:

• Only create campaigns for content you have the right to promote
• Provide accurate source videos and campaign guidelines
• Fund campaigns before they go live (funds held in escrow)
• Not use the Platform to promote illegal, harmful, or deceptive content
• Accept that view counts are tracked through manual submission and verification

5.1 Campaign Budget and Payments

Campaign budgets are held in escrow and released to Clippers as they earn views. Unused budget can be refunded when a campaign ends, minus any earned payouts. Financial transactions are processed through Stripe, PayPal, and/or Venmo.

6. Clipper Terms

As a Clipper, you agree to:

• Create original clips that comply with campaign guidelines
• Post clips only to platforms specified in the campaign
• Not artificially inflate view counts through bots, purchased views, or other fraudulent means
• Accurately report view counts when submitting updates
• Comply with each social media platform's terms of service
• Submissions may be subject to automated AI content compliance review
• View metrics may be collected via direct API access (if OAuth connected) or third-party services

6.1 Earnings and Payouts

You earn money based on verified views at the rate specified in each campaign. Minimum payout threshold is $10. Payouts are processed through Stripe Connect or PayPal/Venmo. You are responsible for any taxes on your earnings.

7. Prohibited Conduct

You may not:

• Use the Platform for any illegal purpose
• Violate any applicable laws or regulations
• Infringe intellectual property rights of others
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Harass, abuse, or harm other users
• Create multiple accounts to circumvent bans or limits
• Manipulate or falsify view counts or engagement metrics
• Use bots or automated tools without authorization
• Engage in any form of fraud or deception
• Abuse of community chat features (spam, harassment, impersonation)
• Attempting to manipulate automated review or fraud detection systems

8. Content Guidelines

All content on the Platform must not:

• Contain illegal or harmful material
• Infringe copyrights, trademarks, or other intellectual property
• Include hate speech, discrimination, or harassment
• Contain explicit sexual content or violence
• Promote dangerous or illegal activities
• Be false, misleading, or deceptive
• Violate the privacy of others

We reserve the right to remove content that violates these guidelines without notice.

9. Community Chat

Community chat channels are available for platform-wide communication. The following rules apply:

• Messages may be edited within 15 minutes and deleted within 60 minutes of posting
• Administrators may moderate, hide, or delete messages that violate guidelines
• Users may block other users and report inappropriate content
• Pinning, threading, and emoji reactions are available features

10. Intellectual Property

Platform Content: Lulosa and its content, features, and functionality are owned by us and protected by intellectual property laws.

User Content: You retain ownership of content you upload. By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with the Platform.

Creator-Clipper License: Creators grant Clippers a limited license to create derivative works (clips) from their source content for posting on social media as part of approved campaigns.

11. Fees and Payment

Platform Fees: Lulosa charges a 15% platform fee on clipper earnings and a 5% service fee on creator deposits. Current fees will be displayed before any transaction.

Payment Processing: Payments are processed through Stripe, PayPal, and/or Venmo. By using payment features, you agree to the applicable payment processor's terms of service.

Refunds: Creator campaign refunds are available for unused budget when campaigns end. Clipper earnings are non-refundable once the payout is processed.

12. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Merchantability or fitness for a particular purpose
• Accuracy or completeness of view count data
• Uninterrupted or error-free service
• Results from using the Platform

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LULOSA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE PLATFORM. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify and hold harmless Lulosa, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Platform, your content, or your violation of these Terms.

15. Termination

We may terminate or suspend your account immediately, without prior notice, for:

• Violation of these Terms
• Fraudulent activity
• Upon your request
• Extended inactivity

Upon termination, your right to use the Platform ceases immediately. Pending payouts will be processed according to our standard procedures if no violations occurred.

16. Dispute Resolution

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

Informal Resolution: Before filing a claim, you agree to attempt to resolve disputes informally by contacting us at legal@lulosa.com.

Arbitration: Any disputes not resolved informally shall be resolved through binding arbitration in the State of Florida, except for claims that may be brought in small claims court.

17. Changes to Terms

We may modify these Terms at any time. We will notify users of material changes via email or a prominent notice on the Platform. Your continued use after changes constitutes acceptance of the modified Terms.

18. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and Lulosa
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect
• Waiver: Failure to enforce any right does not waive that right
• Assignment: You may not assign your rights under these Terms without our consent

19. Contact Us

If you have questions about these Terms, please contact us at: